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Unconscious Bias Training

Last Update June 19, 2026

4.6 /5

(20)

46 already enrolled

$39.00

Level Beginner
Duration 2 Hours
Lectures 20 Lessons
Language English
Access 1 Year

Material Includes

Course overview

Unconscious bias can influence hiring, promotion, communication, teamwork, and customer interactions without people realizing it. In workplace settings, unchecked bias can affect fairness, trust, inclusion, and decision-making, creating risks for employees, leaders, and organizational culture.

This course explores what unconscious bias is, where it comes from, how culture and perception shape assumptions, and how bias can appear in everyday workplace behaviour. Learners will study common sources of bias and strategies for reducing biased decisions at work.

By the end, learners will be better prepared to recognize bias, challenge assumptions, communicate more fairly, and support a more respectful workplace. Certification is provided upon successful completion of the course.

Key topics included

Identifying unconscious bias and its impact on workplace decisions
Understanding the sources and causes of biased thinking
Recognizing unconscious bias in workplace behaviour and communication
Applying strategies to reduce bias in daily work practices
Exploring how culture and perception influence assumptions
Supporting fairer, more respectful, and inclusive workplaces

Entry requirements

There are no formal academic prerequisites for this course. Learners should have basic English reading and comprehension skills to understand workplace examples, fairness concepts, and assessment materials. A respectful attitude, openness to reflection, awareness of workplace conduct, and willingness to improve decision-making practices are recommended for successful participation.

Who is this course for

This course is suitable for employees, supervisors, managers, HR professionals, team leaders, business owners, customer service staff, recruitment teams, and workplace learners who want to understand and reduce bias at work. It supports fairer communication, better decision-making, and more respectful interactions across diverse workplace settings.

Certification

Curriculum

20 Lessons 2 Hours

Foundations of Unconscious Bias
Module 1 Quiz

Bias in the Canadian Context
Module 2 Quiz

Bias in Workplace Decisions
Module 3 Quiz

Recognizing and Reducing Bias
Module 4 Quiz

Building Inclusive Organizations
Module 5 Quiz

Unconscious Bias Training Final Exam

Frequently Asked Questions

This course is open to employees, supervisors, managers, HR professionals, business owners, customer service staff, and workplace learners. It is suitable for anyone who wants to better understand unconscious bias and support fairer, more respectful workplace behaviour.

You will learn what unconscious bias is, where it comes from, and how it can affect workplace decisions and interactions. The course also covers sources of bias, cultural influences, perception, workplace examples, and strategies for reducing biased behaviour.

Unconscious bias can affect hiring, teamwork, communication, customer service, and leadership decisions. This training helps learners recognize hidden assumptions, understand their impact, and take more thoughtful steps toward fairness, respect, and inclusion in the workplace.

Yes. The course supports better workplace practices by helping learners recognize bias, question assumptions, communicate with greater awareness, and make fairer decisions. These skills can help improve teamwork, leadership, employee experience, and customer-facing interactions.

Yes. Certification is provided upon successful completion of the course and any required assessments. The certificate demonstrates your understanding of the key principles and practical applications covered in the training.