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Unconscious bias can influence hiring, promotion, communication, teamwork, and customer interactions without people realizing it. In workplace settings, unchecked bias can affect fairness, trust, inclusion, and decision-making, creating risks for employees, leaders, and organizational culture.
This course explores what unconscious bias is, where it comes from, how culture and perception shape assumptions, and how bias can appear in everyday workplace behaviour. Learners will study common sources of bias and strategies for reducing biased decisions at work.
By the end, learners will be better prepared to recognize bias, challenge assumptions, communicate more fairly, and support a more respectful workplace. Certification is provided upon successful completion of the course.
Identifying unconscious bias and its impact on workplace decisions
Understanding the sources and causes of biased thinking
Recognizing unconscious bias in workplace behaviour and communication
Applying strategies to reduce bias in daily work practices
Exploring how culture and perception influence assumptions
Supporting fairer, more respectful, and inclusive workplaces
There are no formal academic prerequisites for this course. Learners should have basic English reading and comprehension skills to understand workplace examples, fairness concepts, and assessment materials. A respectful attitude, openness to reflection, awareness of workplace conduct, and willingness to improve decision-making practices are recommended for successful participation.
